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Diamond Bank Of Fraud: Abuja Business Woman Narrates How Diamond Bank Staff Defrauded her of N4.2M……

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Why You Need To Think Twice About Your money In Diamond Bank

 

 

An Abuja based business woman, Ada Ann, has lamented the rate at which Diamond Bank Plc defraud unsuspecting customers of their hard earned money. The young nursing mother narrated the tale of her missing money.

The embattled boutique owner stated that the bank and their staff duped her since 2014 and all efforts to recover the said money have fallen on hard rocks as Diamond Bank has ”failed, refused, declined, rebuffed and or neglected” to do anything about her case.

Ann said the bank officials literally asked her to ”go to hell.”

In her alarming tale to our correspondent, Ann said, “I am a young nursing mother, married to a loving husband who believes in the old fashioned tenets of hard work, industry, grit and determination. I have never cheated anyone in my life, neither have I ever enjoyed unfair advantage in all my dealings all through my years on this earth- either in private or in the course of doing business, yet I have been robbed blind by the very people I trusted with my life’s savings.

“Bad things are not supposed to happen to good people right? Yes, but my case is unfortunately different. I am asking why this kind of fate should befall me now, losing all the savings I ever worked for, for the simple reason I chose to bank these savings, the proceeds of my business with Diamond Bank.

“All my business earnings and life savings from my boutique- four million, one hundred and eighty thousand naira, accumulated over several months of sales have been stolen by this bank and their staff since 2014, and all efforts to recover this money have proved futile as Diamond Bank have failed, refused, declined, rebuffed and or neglected to do anything about my case.

“The bank literally told me to go to hell- hell is where I presently am, because having stolen my life’s savings, I had no funds to buy new stock and my fledgling business has almost collapsed, throwing my six staff into the labor market, making me near destitute.

“In this biting recession, and having no one to fight for me, I have now been forced to voice out after several months of outright negligence, lies, disrespect, and snobbery by this contraption of con men called Diamond Bank.”

Asked how it all happened, Ann said,

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“Sometime in 2011, in my quest for financial independence, I decided to register a boutique at the CAC, with intent to open one around the Wuse axis once I had money. I wanted my boutique to serve Abuja residents especially the womenfolk with good female wears and accessories. I scrounged money from family, friends and savings to rent a shop at Suite F15 and 45, Old Banex, in Wuse 2, Abuja.

“A Cube Boutique was thus born- it was tough, but I succeeded, only to start another battle, trying to raise money to stock it. I managed to do so successfully again months later, such that by 2012, I had commenced operations. I put in my all- body, soul and spirit as my modest efforts soon began to pay off. By the following year, 2013, I was already doing good business, turning over a tidy profit.

“Up until this point, I was still using my personal account for business, but I soon realized I couldn’t operate in that manner- I needed to separate my personal money from my business earnings. I decided to open a corporate bank account where all my sales proceeds would be paid into as I was getting more and more patronage. I was looking at doing so in Zenith or GT or any of the old traditional banking institutions.

“Around that same period, I was approached by marketers of Diamond Bank close to my shop at the Old Banex to open a business account with them. I declined, telling them I intended to open this account with the more reputable banks I have mentioned above. I told them I was about going across the road to open this account with Zenith Bank, at one such aggressive marketing session with them, but they would hear none of it.

“Since they were so desperate, I reluctantly decided to push business their way and take my money to their branch- my biggest mistake. On the 16th January, 2013, I reluctantly opened a corporate account in the name of my boutique, A Cube with Account Number: 0030126504 with initial deposit of N200,000 at the Banex Plaza branch of Diamond Bank, Abuja.

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“This account practically had a No Debit Status, as I hardly ever withdrew from this account. All I ever did was pay sales proceeds into it. Having no need to frequently transact on it myself, I needed no further banking platforms to be operative thereon- no mobile banking, no internet banking, no ATM card even.

“Maximum withdrawal limit for this account was the statutory default authorized across board by Diamond Bank for all corporate customers- maybe N500,000 daily or so. I never bothered to find out the daily limit for this account as I had never debited it to any tune. I paid money regularly into this account without let or hindrance till November 2014 when I had to travel on a business trip to London.

“While there, I got a good deal for my boutique and needed money to close this transaction. I had money in this my diamond corporate account, but couldn’t withdraw as I was overseas. I called my then account officer, a certain Mr Toochukwu, to ask how I could get money from this account. He said I could only do so if I was an internet banking customer- I had to be enrolled on the internet banking platform of the bank.

“Could I do this from London? Enroll for this online banking service? No, he said. I must be physically present to be enrolled. Thank you very much, I said and hung up. Case closed. This was on the 24th November, 2014.

“A day later, unbeknownst to me, a Diamond Bank staff- probably this account officer, Toochukwu and their branch manager, Lillian Gbadeyan, both knowing I was away, conspired to forge my signature (a forgery that was so poorly done even an untrained eye would have seen the difference right away) to authorize an online limit reset of N5million, from I guess, the daily limit of N500,000.

“Yet the day after- that is just two days after my call, they then went ahead, with the active collusion of a customer service official, of the bank, one Mrs Ifeoma Ndukwe, to approve this request limit reset and fraudulently transferred N4.18m electronically from my account leaving me only N23, 345 of my life savings. Just twenty three thousand!!!!

“By then they had blocked, retrieved and reactivated my mtn line to make sure I didn’t get any debit alert, moving the money to the diamond bank account of a certain Mr Ogunmuyiwa Paul, with account number, 008880562, a purported bureau de change operator hawking dollars in zone 4.

“I didn’t know this at the time as they had blocked and taken control of my line, more so since I was abroad. On returning sometime in December, I continued operating on the account as usual, without suspecting anything. I had by then retrieved my line again, so when I had a customer deposit N900,000 into the account, I was expecting to see a credit balance of almost five million naira. Imagine my shock when I saw my total savings not amounting up to even a million naira.

“I got in touch with the bank and my account officer, Mr Stanley Idomeh- a new account officer, by the way, as the other one, Mr Toochukwu (who I had called from london) had by now been sacked- and asked about this happenstance. I was told that N23,000 bar the new deposit was my balance and this was so because I had authorized a transfer of N4.18m sometime in November- the previous month!

“Authorizing such a huge transfer while I was away? Without internet or mobile banking? Making a N4.18m withdrawal on an account whose highest ever single debits were bank charges of no more than eight naira at the most? Highest being three hundred naira over that entire year?

“How could this be? I asked? I had traveled home for Christmas, by then so on my return to Abuja in January 2015, I went to the branch. They repeated the same story and I told them, I don’t operate internet banking on that account, so there was no reason to increase my daily limit from whatever it was to N5million.

“I showed them my passport and told them I was not even in the country at the time of the afore said transaction, and could they refund my money?

They said no, and we dragged back and forth. I later requested for the said reset letter request and a hazy, poorly done letter was pulled from some file. It was quite clear my letter head was forged and even clearer, my signature was forged as well. Even a child would have seen it was forged , yet they insisted it was not, and that they had confirmed it.

“I was told to write a letter of complaint, which I did sometime that January. It took months for Diamond Bank to reply me, and when they did via a letter reference BANEXPLAZA/ABJ/BK/IO/12/03/2015 dated 23rd of March last year, the bank said were not liable for this unauthorized transfer and as such were unable to accede to my request for a refund.

“They went further to aver that they could not refund me because they had enrolled me on their online application on December 19, 2013 (but failed to show documents wherein I applied for such) and that they had sent transaction codes to my phone number (please since when have banks started sending access codes and transaction details to phones?)

“I have never requested for online or mobile banking on my account and I have reiterated this to them severally. I tried to explore mechanisms of dispute resolution within the next few months to no avail. After waiting several months, with no sign of any resolution from their part, I had to get my solicitors to write to them.

“My petition was a request for Diamond Bank to investigate fraud on my account and theft of my money. They didn’t even bother to reply my solicitors. When I saw my peaceful approach was leading to nowhere, I had to finally report the matter to the police, late last year.

“The indicted Diamond staff were called in, so was their collaborator, the bureau the change man into whose account the money was paid. The bank and the syndicate behind these fraudsters stepped in, and they were let off the hook from the police station.

“Since this year, the case has swinging without momentum while my money is still in the possession of these fraudsters. Even if these fraudsters and their bankers try to manipulate the judicial process, if and when I institute one, they cannot rig the court of public opinion once I layout the facts.

“I have been compelled to put out these facts in the public domain after two years of Diamond Bank silence and inaction. Elementary business finance educates us on the concept of the Time Value of Money, which is crucial in the business process and this is money I would have since quadrupled, but have now lost.

“This is a last ditch action as I am by this medium reaching out to the shareholders of Diamond Bank, the Dozie family as well as the Board and the management of this Bank to compel their operatives, or their online application or any such platform to refund the N4.18million of my sweat, stolen illegally from my account, so as to salvage any semblance of dignity or integrity this bank still has.

“Failure of Diamond Bank to heed this well meaning appeal will lead me to petitioning them at the CBN, and instituting criminal and civil proceedings against them, their agents, collaborators and the vicious syndicate that links these three leprous arms together .

“I may be small, but I know that the God I serve will fight and slay these goliaths my sake and for the sake of the little baby I am Bosom feeding now, even as I write. His cry of anguish will rise up to God against them and they shall know no peace, till they return my money.

“Help me in crying up to God against this injustice,”

Ann lamented.

Meanwhile, we contacted a Senior Diamond Bank Cooperate Communications Officer, Udoka Uguamanam, who said he was in a meeting as at the time of filing this report.

All efforts to get in touch with him again after a while were abortive.

 

 

 

 

 

 

 

Source: Celebrity Mag

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Much ado about Globacom during a festival of joy – Toni Kan

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There is only one thing in life worse than being talked about, and that is not being talked about – Oscar Wilde

In October 2024, Globacom, announced the commencement of its yearly Festival of Joy promo.

Prizes to be won by lucky subscribers included Toyota Prados, Kia Picantos, tricycles, power generating sets, sewing machines and grinding machines. To win, existing Glo subscribers were to dial *611# to opt into the promo and keep recharging while new subscribers could participate by purchasing a new SIM, registering it and dialing *611#.

To qualify for the draw for the Prado Jeep, subscribers are required to recharge up to N100, 000 cumulatively in a month during the promo period. Those desirous of winning a Kia Picanto are required to recharge up to N50, 000 cumulatively; N10, 000 in a month for tricycle hopefuls and N5, 000 total recharge in a month to win a generator. For the sewing machine, a total recharge of N2, 500 in a month is required, while for the grinding machine, a recharge of N500 in a day will make a subscriber eligible for the draw.

On Thursday, November 24th, 2024, the first draw was held in Warri, and Mr. Mayuku who is the Chairman of Delta State Security Trust Fund and a popular figure in Warri emerged the first winner of a Toyota Prado jeep.

On hand to present him with his prize was the Speaker of the Delta State House of Assembly, Hon. Emomotimi Guwor. The Speaker, who was designated the Special Guest of the day, was accompanied by the Chairman Uvwie Local Government Area, Delta State, Chief Anthony Ofon. Other special guests included Mrs. Anwuli Efejuku, the Head of licensing and operations, National Lottery Regulatory Commission, Delta State office.

In his speech at the event, Hon. Emomotimi Guwor described Globacom as “a network that is known for giving. Over the years, many Nigerians have been empowered by Glo.. The people of my constituency in Warri South West and the entire Delta people are grateful to Glo…Kudos to Glo and our own Dr. Mike Adenuga. Please keep on empowering Nigerians.”

But days before the presentation of the Prado jeep and sundry other gifts to lucky winners, a story made the rounds announcing what the writer described as “the stunning decline of Globacom.” The story rehashed a well-worn tale of supposed governance issues at the digital solutions company, a drop in its subscriber numbers and sundry other claims.

The writer began by enumerating a string of game-changing innovations that Globacom brought to the telecom sector. “If per-second billing was a game-changer for the industry, Globacom pulled off another stunt in October 2004 by offering free SIM cards—undercutting competitors selling theirs for ₦2,000. This aggressive price war was only possible for a late market entrant, and Globacom backed it with hefty marketing campaigns, signing Nigeria’s biggest celebrities as ambassadors. By 2004, long before other Nigerian telcos recognized that data, not voice, was the industry’s future, Glo had begun offering 2.5G internet service to 70,000 subscribers. By 2009, it had landed a 9,800km submarine cable in Lagos, showing the depth of its ambition to connect Nigerians to the internet. “We got the people talking,” said one of its ads.”

The writer appears conflicted with his story see-sawing between adulation and vilification. How does one describe a game-changing innovation as a stunt? Praise was soon to give way to a string of jeremiads and hastily cobbled insinuations as to Globacom’s business dealings and financial health.

But the argument was hollow. How, for instance, can a company in poor financial health be the only one operating its own towers and providing jobs for thousands of Nigerian engineers and logistics providers, something the writer admitted requires huge financial outlay?

According to the piece “unlike other major operators, Globacom doesn’t outsource its over 8,700 towers to companies like IHS; instead, it builds and maintains them with foreign technical experts. “The cost of operating those towers alone is enormous, covering energy, security, community engagements, and personnel costs,” said an industry expert.

The writer, not content with Globacom segues into MoneyMaster PSB. “Beyond infrastructure, Globacom has made little investment in its Payment Service Bank (PSB) licence, acquired in 2020, resulting in stagnant growth for the service.”

That line of reasoning was not just defective but egregious in nature because MoneyMaster remains at the forefront of deepening financial inclusion in Nigeria. In September 2023, MoneyMaster announced an 8% annual interest on savings accounts for millions of its G-Kala customers.

A story in BusinessDay captured the development. “MoneyMaster PSB, initiated by Globacom, a digital services company, has announced 8 percent annual interest on G-Kala’s savings account. Both new and existing G-Kala savings account owners will enjoy an 8 percent interest rate per annum for all deposits made into their G-Kala savings account.”

And just a few weeks after the article was published, the Lagos state government lauded MoneyMaster PSB for “for its support and participation in the state’s ‘Ounje Eko’ initiative.”

MoneyMaster PSB is one of the collecting banks for the Ounje Eko initiative which offers a weekly food discount market where Lagos residents can buy a variety of food items at a discount of 25 per cent.

MoneyMaster aside from deepening financial inclusion via the initiative is doing what Globacom has always done best, empower Nigerians.

But traducers will always traduce and so instead of focusing on Glo’s spreading of joy and continuing empowerment of Nigerians the focus remains instead on issues that seem to belie the company’s giant strides.

The recent departure of a top executive was recently highlighted as proof positive of the company’s declining fortunes but anyone with a modicum of understanding of the corporate space will realise that there is a human resource term for hires that go south pretty quickly.

Every company has its culture and where a new employee decides that the culture is not in alignment with their aspirations, they are free to leave. The story failed however to highlight the well-known fact that Globacom holds the industry record for executives who leave the company only to return.

Since the Festival of Joy promo commenced in October 2024 and after the first draw in Warri, draws have been held subsequently in Lagos, Abuja and Ibadan and at each event lucky subscribers have gone home with mouth-watering prizes amid glowing testimonials of Globacom’s empowerment.

Hear civil engineering contractor Ayobami Adejumo who was presented a Prado jeep by the Special Guest of Honour, the Deputy Governor of Lagos State, Dr. Obafemi Hamzat at a ceremony in Lagos “I still can’t believe it. A call came from Globacom and the news was too good to believe. I thank Glo immensely for this prize. I will use the jeep personally; it will enhance my status and help me to get more jobs as a civil engineering contractor”.

As Globacom continues to spread joy and empower millions across Nigeria despite the shenanigans of naysayers, even the blind can “see” that, to paraphrase a well-known quote by Mark Twain: “the reports of Globacom’s decline are greatly exaggerated”

 

***Toni Kan is a PR expert, financial analyst and former Head of PR at Globacom.

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Lovers of Lagos Applaud House of Assembly for Standing with Hon. Meranda

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The Lovers of Lagos, a coalition of concerned citizens and political observers, have commended the Lagos State House of Assembly for upholding legislative independence and standing firmly with Hon. Meranda, despite reported arrests by the Department of State Services (DSS) and alleged intervention by party leaders.

 

Their praise comes after members of the Assembly reaffirmed that the removal of former Speaker Hon. Mudashiru Obasa was carried out lawfully, in strict compliance with the 1999 Constitution of the Federal Republic of Nigeria and the Powers and Privileges Act. The lawmakers, citing Sections 92 and 96 of the Constitution, maintained that due process was followed, and any attempts to challenge the action were attempts to undermine the Assembly’s authority.

 

In a statement released after their appearance at the DSS Lagos Command in Shangisha, the lawmakers assured Lagosians that the House of Assembly remains an independent arm of government, committed to serving the best interests of the people.

 

“The Lagos State House of Assembly will not bow to pressure or intimidation. Our actions were guided by constitutional provisions, and we will continue to uphold the integrity of the legislative process,” the lawmakers stated.

 

Despite rumors of political interference, the House stood firm in its decision, a stance that has earned it the admiration of Lovers of Lagos. The group expressed its confidence in the Assembly’s ability to protect democratic values and legislative autonomy.

 

Additionally, the lawmakers commended the DSS for its professionalism in handling the situation, ensuring that engagements were conducted smoothly and respectfully. All detained lawmakers have since been released.

 

Reiterating their commitment to legislative duties, the Assembly called on all stakeholders—including the executive and the public—to respect the sanctity of legislative processes and avoid undue interference.

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Court Vacates Order Freezing Assets Of GHL, Obaigbena, Others….

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Justice Deinde Dipeolu of the Federal High Court in Lagos has lifted the Mareva Injunction that froze the assets of an oil and gas services company, General Hydrocarbons Limited (GHL), over its alleged refusal to pay a $225.8 million loan facility awarded to it by First Bank of Nigeria Limited.

 

 

The judge also held that he has jurisdiction over the suit filed by First Bank on the grounds that the case is not an abuse of court process as the subject matter and the parties involved are different from those before Justice Ambrose Lewis-Allagoa.

 

However, Justice Dipeolu stated that he would not have granted the Mareva injunction had he been fully aware of Justice Lewis-Allagoa’s prior order in Suit No. 1953.

 

In a ruling delivered on December 30, 2024, Justice Dipeolu put restrictions in place, prohibiting all commercial banks from releasing or dealing with any assets or funds belonging to General Hydrocarbons Limited, its agents, subsidiaries, or related entities up to the amount claimed by the plaintiffs.

Additionally, the judge issued a preliminary injunction barring Nduka Obaigbena, Efe Damilola

 

 

Obaigbena, and Olabisi Eka Obaigbena—directors of General Hydrocarbons Limited—from transferring or dissipating any of their assets located in Nigeria, whether movable or immovable, until the court makes a decision on the Motion on Notice for an interlocutory injunction.

 

Earlier, GHL had obtained an order from Justice Lewis-Allagoa in another case, which prevented First Bank of Nigeria Limited from taking further action to recover the loan until the parties fulfilled their obligation to engage in arbitration.

 

 

While moving the application, challenging the Mareva Injunction GHL’s counsel, Dr Abiodun Layonu (SAN), argued that the Injunction represented an abuse of the court process, claiming that First Bank had failed to disclose the previous order by Justice Lewis-Allagoa, which had restrained the bank from further action.

 

In response, First Bank lawyer Victor Ogude (SAN) argued that his client did not deceive the court to obtain the order and that the bank provided all relevant facts in its affidavit supporting the suit.

 

 

He also claimed that no law restricts their constitutional right to seek judicial redress for disputes.

 

 

In his ruling, Justice Dipeolu acknowledged that while the current suit was not an abuse of process, it had to respect the prior orders issued by his brother judge.

 

Justice Dipeolu held, “I have carefully read through all that is contained in the Originating Summons in Suit No:FHC/L/CS/1953/24 and the Interim Orders of Hon. Justice Allagoa J. dated the 12th of December, 2024.

 

“It appears to me that the Interim Orders made by Hon. Justice Allagoa J. revolves around the arbitration proceedings between the first Defendant and the first Plaintiff in this case, which arbitration proceedings is pursuant to Clause 12 (c) of the Agreement between the 1st Defendant and the 1st Plaintiff dated the 29th of May, 2021. This position is reflected in all the Interim Orders granted on the 12th of December, 2024.

 

 

Although the Interim Orders made by this Court on the 30th of December, 2024 are about the subsequent facilities agreement between the first Plaintiff and the first Defendant and it does not extend to the receivables in the agreement of 29 of May, 2021, also, the present suit on the face of it if placed side by side with FHC/L/CS/1953/2024 is not an abuse of process.

 

“For the reasons given above, however, in view of the Orders of Allagoa J. made on the 12th of December, 2024, the Mareva order granted by this Court on 30th December is hereby set aside,” the court stated.

 

Justice Dipeolu affirmed the court’s jurisdiction to grant the initial Mareva order but concluded that the injunction could not stand in light of conflicting orders.

 

 

Furthermore, the court ruled that the second to fifth defendants, who were affected by the Mareva orders, had the right to seek the dismissal of the suit.

 

Justice Dipeolu has adjourned the case to

February 19, 2025, for further proceedings.

 

 

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