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₦2.9 Billion Customer Funds: Customers report frozen accounts over illegal transfers from Flutterwave.. ( + Documents)

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On Sunday, payments fintech Flutterwave denied a report that hackers stole ₦2.9 billion of customer funds. In its response to the story, Flutterwave said it noticed unusual activities in its systems and told users to activate safety protocols. But it insisted that customers did not lose any funds.

However, several sources revealed a different story. One of those sources told this publication that his company lost ₦8 million. Three other sources said their accounts were frozen for being beneficiaries of illegal transfers from Flutterwave accounts.

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On March 3, 2023, Alex Onyia tweeted about a hack at Flutterwave. Part of his tweet said, “Flutterwave has been hacked by Omar Edewor Trades, who has an account in Access Bank, and several millions of naira have been stolen from people’s [Flutterwave] accounts.” He advised everyone to get a new API key—one of the safety precautions that Flutterwave asked its users to take two days later.

Onyia is the CEO of Educare, a school management software provider that integrates Flutterwave and Paystack payment technologies into their software for educational institutions and other businesses. On a call with TechCabal, Onyia maintained that money was fraudulently transferred out of the Flutterwave accounts of his clients
through API calls.

He said, “On Thursday, March 2, 2023, I got a message from my account manager at Flutterwave asking if we authorised some transactions. I looked into the matter and was already blaming my dev team. I thought they introduced something new or a backdoor that was triggering the debit. After further investigation, I discovered that
there was no problem with my company and that there was a compromise in Flutterwave’s system.”

Onyia claimed that the hacker moved ₦4,990,000 out of the client’s Flutterwave account first and ₦3,360,000 moments later. “They even initiated a third debit for
₦3,360,000, but the balance wasn’t up to that, so it didn’t materialise,” he said.

Following the money trail
Onyia said that he called Access Bank, where the money had been transferred into an account named Omar Edewor Trades. “We called the bank, but we were told that the
money had been moved to another bank. After sharing the necessary documents, including information about the illegal transaction on Flutterwave, I asked Access Bank to
freeze the account.” According to Onyia, while the bank was investigating, it noticed that a lot of money was flowing into that account and immediately froze the
account.

“We asked the bank to send us back our money since there was money in the account and proof that about ₦8 million moved from our account to the fraudster’s. The bank
refused, saying that they had no right to, as based on the transaction trail, our money has been moved to a different account.” TechCabal could not verify that the
Access Bank account was frozen at the time of this report.

Onyia said that on March 3, Flutterwave asked customers to activate IP whitelisting, a security measure that was previously optional and asked everyone to change their
API keys. “If you know your system was not compromised, why are they asking everyone to take all these measures?”

Flutterwave’s response
Flutterwave answers this question in its official statement, saying, “During a routine check of our transaction monitoring system, we identified an unusual trend of
transactions on some users’ profiles. Our team immediately launched a review (in line with our standard operating procedure), which revealed that some users who had
not activated some of our recommended security settings might have been susceptible.” However, the fintech flatly denied that any user lost any funds, as its security
measures were “able to address the issue before any harm could be done to our users”.

But court documents seen by TechCabal raise questions about Flutterwave’s version of events. Those documents include certified true copies of a petition by
Fluttewave’s legal counsel to the police dated February 20, 2023. The letter asked for police assistance to recover funds by obtaining court orders from the magistrate
court to sustain account freezes on 107 bank accounts in 27 banks that allegedly, directly or indirectly, received money from the illegal transfers from Flutterwave accounts.

Some of the frozen accounts
Ajeka Iliasu Opaluwa, owner of Pajek Signature, a cryptocurrency trading business, is listed in court documents as a first beneficiary of the illegal transfer from
Flutterwave accounts. A first beneficiary is an account that received a transfer directly from a Flutterwave account. On a call with TechCabal, Opaluwa said, “I sold
USDT worth ₦1.6 billion to William Atong Chen, a Chinese merchant who has been a customer since 2019. When we first transacted five years ago, my partner met him in
Lagos to complete KYC (know your customer). The transactions started on February 5, 2023, and I got paid, just like all the others I have had with him. It was on
February 7, 2023, after the trade had been concluded, that the bank froze my account.”

Opaluwa told Chen that the bank had frozen his account. “I asked him to come to the bank and help me resolve the issue, but he said he was no longer in Nigeria. His
Nigerian numbers are still reachable, and when I call him to recount my plight, he insists that he made the transaction in good faith and that it was not stolen money
he sent to me,” Opaluwa said on the call.

Opaluwa insists that the Chinese customer’s name is William Atong Chen, however, the only Chinese name found on Flutterwave’s court document listing bank accounts to
be frozen is Quiang Chen. Opaluwa shared evidence of the transaction with TechCabal. “I made the transaction lawfully. I sourced USDT, and when I saw evidence that I
had been paid, I handed them over. Three days later, somebody comes to tell me that the money I was paid was stolen. Was I supposed to take it to a digital money
detector? How could I have known the money was stolen?” he asked on the call. He told TechCabal that he has filed a petition against Flutterwave as he is also a
victim.

The accounts of other crypto traders who received payments for crypto assets from Opaluwa were also frozen. David Ofedu Audu, whose five bank accounts are listed on
Fluterwave’s petition for account freezing, is one of them. Audu told TechCabal that his transactions with Opaluwa started on February 5 and ended on February 7. The
day after, February 8, his five accounts were frozen.

He also shared an email from StanbicIBTC Bank confirming that his accounts were frozen because of the illegal transfers from Flutterwave accounts. His account manager
at Providus Bank, where his accounts were also frozen, cited the same reason for the freeze, on a call.

“I am a second beneficiary because the person who paid me received the money directly from Flutterwave. Opaluwa bought USDT from me for a Chinese customer called
Chen,” Audu said on the call. In the court documents, Chen’s account is listed as one of the accounts frozen for receiving funds from the impacted Flutterwave
accounts.

TechCabal also spoke to sources whose accounts were blocked but who claimed they had no dealings whatsoever with Flutterwave. Henry Awaka, one such person, told
TechCabal that his Fidelity Bank account was frozen around the same period. He told TechCabal, “I sent several emails to Fidelity Bank but got no response.”

He remained in the dark until his friend, who was a second beneficiary, saw his name in the court documents and told him about it. According to the document, Awaka’s
Fidelity bank account is a fourth beneficiary and received ₦1,199,291 from an account named Nnam Monday Kingsley at Providus Bank. Awaka said that he traced the
transaction and discovered that it was from a bulk sale of alcoholic drinks—350 crates of Trophy and 27 crates of Budweiser alcoholic drinks.

Awaka is a sales manager at an international brewery and he claimed he makes these sorts of transactions regularly. He didn’t suspect that he had become a beneficiary
of some of the N2.9 billion illegally transferred from Flutterwave accounts. He has since emailed his bank several times with the receipt of his transaction but has
received no response. “Fidelity Bank is so complacent about the matter,” he said. According to him, there are about 180 people in a Whatsapp group whose accounts have
been frozen after making one legitimate transaction with someone who received money that came from the Flutterwave account.

 

Source: The Tech Cabal

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Christmas, Cash Scarcity and Attacks against CBN’s Proactive Stance – Toni Kan

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Let us look at a few figures……..

Nigeria’s population is put at a little over 200 million people while the UK population is about 68 million. This means that the Nigerian population is about three (3) times that of the UK.

As at June 2023, the UK banking system had about 49,421 Automatic Teller Machines and almost 2.3 million Point of Sales Terminals.

By contrast, the Nigerian banking system had a little over 22,600 ATMS according to TechCabal and is projected to reach 29,000 by 2029 according to Statista. Conversely, Nigeria boasted 1,665,664 POS terminals as at December 2022. Meanwhile, figures attributed to Inlaks, which is described as Nigeria’s biggest ATM operator, suggest that Nigeria needs at least 60,000 ATM machines to serve its population of over 200 million.

Where is all this going? Well to borrow a phrase from the comedian, Jeff Foxworthy; hold my beer, sir!

Those who know me well know what my favourite Igbo proverb is. It goes something like this in translation – “the disease that gives you warning, does not kill you!” It is a proverb that underlines the imperative of proactivity, what the Igbo people might call igba mbo.

So, I was really pleased when I read that the Central Bank of Nigeria (CBN) was taking a proactive step to ensure that there is no cash scarcity this Christmas.

Nigerians love cash and that love can become obsessive and reach fever pitch at festive periods. Have you been to Abeokuta during Ojude Oba? Or to Kano during the Durbar? Or Onitsha during Ofala? Those are regional festivities. So, you can imagine what happens at Christmas!

All efforts at driving a cashless policy and economy seem to collapse when festivities come around the corner and this year, the CBN was quick to take proactive action weeks before the festivities reach fever pitch. But the apex bank’s interventions seem to be having unintended consequences even though as at the time of writing this, the apex bank had put out three (3) different circulars and one press release around the issue.

First, is a not-so-surprising pushback from the banks and then a seeming lack of understanding by the general public no thanks to rampant mis-information.

The issue of cash scarcity around the Christmas period worsened under the sway of Godwin Emefiele at the CBN. The fall-out from the disastrous naira redesign he superintended over at the apex bank continues to haunt our banking vaults but Olayemi Cardoso and team are focused on making sure we turn that dark corner.

Let us begin with the first circular dated November 29, 2024: “Cash Availability Over the Counter in Deposit Money Banks (DMBs) and Automated Teller Machines (ATMs).” The circular had two sections: DMBs were directed to ensure efficient cash disbursement to customers Over the Counter (OTC) with the CBN insisting that it will enforce the directive and ensure compliance.

Secondly, members of the general public were encouraged to report instances where they are unable to get cash Over the Counter or through ATMs. The CBN ended with a list of 37 email addresses and phone numbers across the 36 states and FCT for reporting issues.

On paper, it looked like Nigerians and the cash worries were all sorted this Christmas but it didn’t take time for the expected pushback to occur. News reports began to circulate of long queues at banks and of ATMs struggling to dispense more than N10,000. “NAN reports that long queues have emerged at ATM stands around the city as residents struggle to have access to cash…Meanwhile POS operators are currently taking advantage of the situation to demand exorbitant charges on transactions.”

While Nigerians were still trying to make sense of the reason behind the long queues, another report had an official of the Association of Senior Staff of Banks, Insurance, and Financial Institutions (ASBIFI) pointing fingers. According to the report, “ASSBIFI President, Olusoji Oluwole, told the Punch that “Banks have only two sources of cash: the CBN and retailers. The CBN has not met banks’ demands, and retailers often sell cash for profit, making it harder for banks to access funds.”

As if in response to the charge, the apex bank responded “with their full chest” as we say on social media with a December 13, 2024 circular – Updated Penalty on Inappropriate Cash Disbursement Practices by Deposit Money Banks (DMBs) in which it condemned the “illicit flow of mint banknotes to currency hawkers and other unscrupulous economic agents that commodify naira bank notes thus impeding efficient and effective cash distribution to banks’ customers and general public.”

Giving bite to the circular the CBN said any bank found culpable of “facilitating, aiding or abetting, by direct actions or inactions, illicit flow of mint banknotes” would be fined N150m and then hit with the full weight of the relevant provisions of BOFIA 2020.

This time no pointing fingers were seen but the CBN was not done. Eager to completely squelch rumours around “the validity or lack thereof of the old ₦1000, ₦500, and ₦200 banknotes” the refusal of which was contributing to the long queues, the CBN issued a press release shutting it down: “The Central Bank of Nigeria (CBN) has observed the misinformation regarding the validity of the old ₦1000, ₦500, and ₦200 banknotes currently in circulation….the CBN wishes to reiterate that the subsisting Supreme Court ruling granted on November 29, 2023, permits the concurrent circulation of all versions of the ₦1000, ₦500, and ₦200 denominations of the Naira indefinitely.”

The third circular from the CBN which it said was in line with its “ongoing efforts to advance a cash-less economy” seems to have hit a raw nerve among Nigerians who, as we have already noted, love their cash even though it is now an offence to spray the naira.

News outlets also seemed to also get it wrong. The CBN circular of December 17, 2024 did not put a limit on how much cash you and I can withdraw from banks. The limits imposed in the circular titled – CIRCULAR ON CASH-OUT LIMITS FOR AGENT BANKING TRANSACTIONS – are “for agency banking operations” and as reported by TheCable is among interventions intended to address “identified challenges, combat fraud and establish uniform operational standards across the industry.”

Now, can I have my beer back as I attempt to outline how easily well-intentioned policies are rubbished by that euphemistically named malady known as the “Nigerian factor”.

The ASBIFI official was quick to point fingers even though simple logic can show that Over the Counter cash scarcity and at ATMs has little to do with the CBN or its cash distribution operations but with our Nigerian any-how-ness.

Let’s consider this. How is it that banks cannot fill up 22,600 ATMS, most of which are within or in close proximity to their branches but can afford to give cash to 1.6m PS operators? Doesn’t this seem to suggest that someone is out to make sure that the ATMs don’t have cash while the PoS operators continue to make a killing?

And why does it seem right that Nigerians should continue to pay between N250 and N400 per N10,000 withdrawals to PoS operators when ATM charges are far lower at N35 and only after you have made multiple withdrawals from other bank ATMs?

Oh, bankers have said ATMs are difficult to maintain on account of several factors and this takes us back to the figures we shared from the UK. Of the 49,421 ATMs in the UK, “78% were free to use” during the period under reference. So, why do we always talk about maintenance when it comes to Nigeria? Imagine if we paid N10 per ATM transaction, wouldn’t that be better than paying N250 to a PoS operator for every N10,000 withdrawn?

And for context, in 2014, data on various e-payment channels indicated that Automated Teller Machines (ATMs) remained the most patronised payment mode in Nigeria accounting for 89.7% of all electronic transactions with PoS transactions accounting for just 4.58 per cent. Today, the reverse is the case and the question to ask remains; what changed? The answer has something to do with financial inclusion but that is a topic for another day.

As you ponder that poser, ask yourself why is it always difficult to get mint bank notes over the counter in the banks meanwhile, step into any event center and you will see some hawker waving bright new notes in your face. Surely, they don’t get those notes from the CBN.

When the CBN referenced the Supreme Court ruling granted on November 29, 2023 to the effect that the old notes are still legal tender, their X Formerly Twitter page was filled with bile. But what many are failing to contend with is that the current leadership is only trying to make sure the mess they inherited doesn’t get worse.

As we prepare for Christmas and the New Year the advice is simple; go to your bank and ask for your money or withdraw from the ATMs and if you suspect any funny business, email or call the hotlines provided by the CBN.

Say no to any-how-ness this yuletide.

 

Toni Kan is a PR expret and financial analyst.

 

 

 

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Aviation Minister Leads Delta APC Leadership To National Chairman, Advocates Unity Ahead of 2027 Elections

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The Honourable Minister of Aviation and Aerospace Development, Olorogun Festus Keyamo SAN, today, led the leadership of the All Progressives Congress (APC) in Delta State, to the National Chairman of the APC, His Excellency Dr. Abdullahi Ganduje, at the APC National Headquarters in Abuja.

 

During the meeting, the Delta APC leaders briefed the National Chairman on the current state of the party in the state and the ongoing efforts to reconcile party members. They presented the report of the Reconciliation Committee, which has been approved by the Delta State APC State Working Committee (SWC) and earlier submitted to the National Chairman.

The delegation emphasized the importance of collaboration, stating that the era of a one-man leadership style in Delta APC is over. They reaffirmed their collective commitment to working as a united team to reposition the party and strengthen its prospects ahead of the 2027 general elections. This new direction was evident in the composition of the high-powered delegation that visited the National Chairman.

 

In his response, the National Chairman, Dr. Abdullahi Ganduje, commended the Delta APC leadership for their efforts to foster unity and ensure the party’s victory in future elections. He assured them of his commitment to work with Delta APC leaders, including those absent from the meeting, to build a united and formidable front. During the meeting, Dr. Ganduje also spoke with Delta State APC Chairman, Elder Omeni Sobotie, who was unavoidably absent due to health reasons, and wished him a swift recovery following his recent surgery.

 

The delegation to the meeting comprised prominent leaders of the Delta APC, including: Olorogun O’tega Emerhor, OON-Founding Leader of APC in Delta State,

Elder Godsday Orubebe- Former Minister,

Senator Ede Dafinone,

Senator Joel Thomas-Onowakpo,

Rev. Francis Waive- Member, House of Representatives and

Hon. Victor Ochei-former Speaker, Delta State House of Assembly.

The meeting was concluded with a renewed sense of purpose among the Delta APC leaders and a shared commitment to repositioning the party for electoral success in 2027.

 

 

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Just In: Alleged N110.4billion Money Laundering: Yahaya Bello Begs Court: Spare me Landed Property in Maitama for Bail.

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A former governor of Kogi State, Mr. Yahaya Bello has pleaded with Justice Maryann Anenih of the Federal High Court sitting in Abuja to spare him the possession of a landed property in the Maitama district of Abuja as one of the conditions for bail.

 

Details later…

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